• Beginning with our intake process, the Lee University Counseling Center (LUCC) uses our field’s best practices to make each student’s experience in pursuing counseling as effective and efficient possible. Initial paperwork is completed online, after which LUCC will call within 24 hours to schedule a face-to-face intake meeting with one our counselors. We then meet weekly as a staff to make clinically-informed treatment assignments for each client on an individual basis. Treatment assignment outcomes may include individual therapy, therapy group, other group-based interventions such as workshops, or possibly referral to alternative/additional specific institutional or community-based services. This process minimizes wait time for initial counselor contact, maximizes likelihood of fit between clients’ needs and the treatment options offered, and enables LUCC to serve as many students requesting our services as possible. This both minimizes wait time and maximizes a good fit between clients’ needs and the treatment options they are offered. Information on crisis services can be found at the bottom of this page if you believe it may apply to you.

    Intake Paperwork: This paperwork, which takes approximately 30 minutes to complete, can be completed in any one of three ways. Regardless of method, intake paperwork cannot be received by LUCC except at the time of a student's in-person intake session. 

     1). Electronic completion and submission is only available on a Lee University campus computer. To do so, click this link here, follow prompts to log into Portico, then select the "Intake Forms Digital Option" in the resources box of our Portico page.  Please note: LUCC will NOT view material submitted through this method until the student has come to LUCC for an in-person intake session. 

     2). Intake paperwork can be downloaded, printed, and completed ahead of time, then delivered to front desk of LUCC (only) at the time of in-person intake session. Downloads are available here (Intake Form Part 1 and the Intake Form Part 2) and on our Portico page. 

     3). Printed or electronic completion of intake paperwork is available at the front desk of LUCC for you to complete in our waiting room immediately prior to an in-person intake session.

    Scheduled In-person Intake Session: If you have completed your intake paperwork electronically, LUCC will call you within 1 business day to schedule an intake appointment.  If you have printed the forms, please call the office at 423-614-8415 to schedule an intake appointment. Plan to meet with an intake counselor for approximately 30 minutes of discussion and assessment which, along with paperwork, will be utilized to determine best treatment options. The intake counselor will not necessarily be the same as the provider assigned for ongoing services. Intakes will be available from the first day of classes until the last day of classes each semester.

    After Intake: On Wednesday mornings, the team of counselors meets to match student needs to the particular specialties and schedules of the team. At this time, students will be assigned to an individual (or couples) counselor, assigned to a therapy group, referred to a community provider, or placed on the waitlist. Students will be contacted as soon as possible after the weekly staff consultation. An LUCC staff member will contact students to inform them of assignments and will assist in scheduling the next contact with the LUCC. If for some reason a student is not contacted by the Wednesday afternoon or Thursday morning after completing the intake process, they should call the LUCC immediately, as there may be a problem with the contact information.